
7IP Camera and Encoder Software Manual
SECTION 2: USING THE INTERNET EXPLORER BROWSER
NOTE
To load these ActiveX controls, you may need to adjust the security settings of your browser to accept add-ins from
unknown publishers.
IE live view
2.2.1 Troubleshooting no video problems
• If ActiveX did not install properly, do one or both of the following:
— Delete “AxNVC” in “C:\WINDOWS\Downloaded Program Files” and connect again to the webpage with IPAdmin Tool
or EI to reinstall that Active X installer.
— Upload ActiveX (UMC.cab) manually with the IPAdmin Tool.
• After logging into your camera, if you cannot see live video from a camera and the message: “Can not Create
XMLDOMDocument Install MSXML4.0” appears, download and install the MS XML 4.0 library. This library
can be found at: http://www.microsoft.com/downloads/details.aspx?familyid=3144B72B-B4F2-46DA-B4B6-
C5D7485F2B42&displaylang=en
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